Requested a refund before 30 days without ever activating, they told me I had been using it extensively, that they wanted to give me a deal; the deal
...แสดงเพิ่มเติมwas what I had already paid. When I said again I want to cancel they never responded. Unfortunately I was dealing with cancer treatment so failed to realize this. Now this year they charge a renewal fee, when I saw that I found notice in my junk. Told them I had cancelled and to return all funds. Again they tell me they want to give me a good deal, WHAT I PAID! They acknowledge the previous request but do nothing. When I persist they tell me I have to go to a link and sign in to be able to cancel (something not said previously). After I cancel they tell me how much they want to keep me and have an awesome deal, THE AMOUNT I PAID, and tell me they returned the subscription fee. When it goes through it is only a portion of this years renewal, when I email them this and fact that I should be given the entire amount, they say sorry for the inconvenience, that they don't refund previous amounts and to contact them if they can help further. So don't expect any 30 day refund, don't expect intelligence or professionalism, expect a programmed response and no acknowledgment of their failures.
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